\documentclass[11pt,a4paper,sans]{moderncv} % possible options include font size ('10pt', '11pt' and '12pt'), paper size ('a4paper', 'letterpaper', 'a5paper', 'legalpaper', 'executivepaper' and 'landscape') and font family ('sans' and 'roman')
+\usepackage{fontspec}
+\defaultfontfeatures{Extension = .otf}
+%\usepackage{fontawesome}
+\usepackage{fontawesome5}
+
+
+
% moderncv themes
\moderncvstyle{casual} % style options are 'casual' (default), 'classic', 'banking', 'oldstyle' and 'fancy'
\moderncvcolor{blue} % color options 'black', 'blue' (default), 'burgundy', 'green', 'grey', 'orange', 'purple' and 'red'
%\addtolength{\hintscolumnwidth}{1.8pt} % Solves fancy problem
% personal data
+% Change mobile phone icon
+\renewcommand{\mobilesymbol}{\faIcon{mobile-alt}}
\name{}{Frederik Vanrenterghem} % Casual style colors first name differently - avoid by including in last name
-\title{Experienced Analytics Manager} % optional, remove / comment the line if not wanted
+%\title{Experienced People Leader} % optional, remove / comment the line if not wanted
\address{North Fremantle, WA}{Australia} % optional, remove / comment the line if not wanted; the "postcode city" and "country" arguments can be omitted or provided empty
-\phone[mobile]{+61~(422)~693~717} % optional, remove / comment the line if not wanted; the optional "type" of the phone can be "mobile" (default), "fixed" or "fax"
+\mobile{+61~(422)~693~717} % optional, remove / comment the line if not wanted; the optional "type" of the phone can be "mobile" (default), "fixed" or "fax"
%\phone[fixed]{+2~(345)~678~901}
%\phone[fax]{+3~(456)~789~012}
\email{frederik@vanrenterghem.io} % optional, remove / comment the line if not wanted
%\social[github]{jdoe} % optional, remove / comment the line if not wanted
%\extrainfo{additional information} % optional, remove / comment the line if not wanted
%\photo[64pt][0.4pt]{picture} % optional, remove / comment the line if not wanted; '64pt' is the height the picture must be resized to, 0.4pt is the thickness of the frame around it (put it to 0pt for no frame) and 'picture' is the name of the picture file
-\quote{...an excellent people-focused analytics manager who quickly understands business needs and is able to translate them into viable solutions.}
+\quote{...an excellent people-focused data science leader who quickly understands business needs and is able to translate them into viable solutions.}
%----------------------------------------------------------------------------------
% content
\begin{document}
%----- resume ---------------------------------------------------------
\makecvtitle
-%\section{EXPERIENCED ANALYTICS MANAGER}
+%\section{EXPERIENCED LEADER}
\section{Executive summary}
-Frederik Vanrenterghem is a customer-oriented, self-driven analytics manager with
-excellent planning and organisation skills.\\ He has over 20 years of experience in strategically important change programs and business and IT projects
-in diverse organisations, achieving increased revenue, more efficient operations and considerable savings for organisations he worked for.\\
-Thanks to his strong leadership skills, he is able to unite teams behind a common objective. He is a proficient
-communicator with broad experience in managing cross-functional internal and vendor teams. His
-educational background, Master of Science in Business Economics, enables him to understand
-business processes, cost and revenue drivers in a variety of industries and identify opportunities to bring
+A customer-oriented, self-driven data science leader with excellent planning and organisation skills, passionate about creating engaged teams that transform organisations.\\
+I have over 20 years of experience as a data science and analytics expert in strategically important change programs and business and IT projects in diverse organisations, achieving increased revenue, more efficient operations and considerable savings for organisations I worked for.\\
+Thanks to my strong leadership skills, I am able to unite teams behind a common objective. I am a proficient communicator with broad experience in managing cross-functional internal and vendor teams. My
+educational background, Master of Science in Business Economics, enables me to understand business processes, cost and revenue drivers in a variety of industries and identify opportunities to bring
value to the business.\\
-Frederik has worked and lived in Belgium, New Zealand and Australia. Fluent in English, Dutch and (on good days) French,
-he likes to exchange surf stories with travellers across Australia and the wider world.
+I have worked and lived in Belgium, New Zealand and Australia. Fluent in English, Dutch and (on good days) French, I like to exchange surf stories with travellers across Australia and the wider world.
\section{Experience}
%\subsection{Vocational}
-\cventry{Dec 2020 to present}{Analytic Services and Solutions Manager}{Synergy}{Perth}{Australia}{Manage a group of analytics teams for the retail business unit of Synergy, Western Australia's leading provider of electricity and gas, supplying millions of residential, business and industrial customers across Perth and WA.
+\cventry{Dec 2020 to present}{Analytic Services and Solutions Manager}{Synergy}{Perth}{Australia}{Establish and manage a group of analytics teams for the customer business unit of Synergy, Western Australia's leading provider of electricity and gas, supplying millions of residential, business and industrial customers across Perth and WA.
\begin{itemize}
- \item Launched a Forecasting Solutions team to develop customer solutions in response to strategic challenges facing Synergy;
- \begin{itemize}%
- \item Transitioned Wholesale Business Unit and Retail Business Unit to new short-term energy forecasting model with increased accuracy thanks to solar irradiance data inclusion and alignment with trading value drivers;
- \item Implemented customer tool to optimize capacity costs through peak demand day notification functionality;
- \item All functionality implemented on Microsoft Azure platform.
- \end{itemize}
- \item Transformed operation of Pricing and Portfolio team
- \begin{itemize}%
- \item Enabled management of actual profitability by product and by customer;
- \item Had oversight of the development of a new Synergy-wide long-term pricing approach for strategic loads;
- \item Selected future pricing engine and consulted on its implementation.
- \end{itemize}
- \end{itemize}}
- % split in additional cvitem to allow spreading over 2 pages
- \cvitem{}{
- \begin{itemize}
- \item Refocused Customer Analytics team in light of increasing importance of distributed energy resources.
- \begin{itemize}%
- \item Developed a digital twin of the Retail Business Unit, enabling scenario analysis and impact assessment of DER rollouts.
- \end{itemize}
- \item Served as market and value lead for Distributed Energy Resources (DER) Strategy development for Commercial Business Unit, articulating strategic options to capture value from the growing importance of these assets in the electricity market;
- \item Developed world-leading end-to-end process managing solar curtailment based on machine learning algorithms predicting balancing price outcomes in the energy market.
- \end{itemize}}
+ \item Launched a Forecasting Solutions team to develop customer solutions in response to strategic challenges facing Synergy;
+ \item Transformed operation of retail Pricing and Portfolio team through integrating advanced analytics capability;
+ \item Transitioned data science group on Microsoft Azure platform;
+ \item Refocused Customer Analytics team in light of increasing importance of distributed energy resources.
+ \end{itemize}}
-\cventry{Jan 2018 to Nov 2020}{Customer Analytics Manager}{Synergy}{Perth}{Australia}{Manage the customer analytics team for the retail business unit.
+\cventry{Jan 2018 to Nov 2020}{Customer Analytics Manager}{Synergy}{Perth}{Australia}{Lead the customer analytics team for the retail business unit.
\begin{itemize}
- \item Initiated transformation to compete on analytics in key business functions - saving an estimated recurrent AUD 1.2M yearly in Sales Pricing process;
- \begin{itemize}
- \item Developed customer account level time series forecasting model using machine learning;
- \item Set up microservice operationalising forecasting service;
- \item Automated triggering and consumption of forecast in existing business process.
- \end{itemize}
- \item Realised savings of AUD +5M in network costs by introducing change point detection in customer consumption and triggering appropriate account management actions;
- \item Implemented and rolled out a customer-facing analytical product in under 4 months;
- \item Transitioned team to agile delivery model and implemented analytics Community of Practice;
+ \item Initiated transformation to compete on analytics in key business functions;
+ \item Realised team ROI of >5 per annum;
+ \item Transitioned team to agile delivery model and implemented analytics Community of Practice across the Synergy organisation;
\item Significantly raised team engagement, stemming employee turnover and creating trusted partnerships with other teams.
\end{itemize}}
-\cventry{Jul 2016 to Sep 2017}{Manager Business Analytics}{Fair Go Finance}{Perth}{Australia}{Manage
- the business analytics team; develop plans and set high level priorities within the business
- that can be actioned by the management team.
- \begin{itemize}
- \item Transitioned from vendor-delivered credit risk model to proprietary machine learning big data model;
- \begin{itemize}
- \item Introduced automated credit risk model reducing assessment time by 50\%;
- \item Coordinated development of updated model with automated learning implemented in Python - realising 1.3M in yearly benefits.
- \item Monitored performance through implementation of vintage delinquency reports, static pool writeoff and roll rate analysis.
- \end{itemize}
- \item Managed bad debt level on loan book down significantly, lowering borrowing costs 25\%;
- \begin{itemize}
- \item Introduced automatic delinquent accounts management in revised collections strategy;
- \item Increased profitability by outsourcing handling of non-performing loans.
- \end{itemize}
- \item Automated reporting suite for real-time business intelligence, saving 1 FTE while increasing outputs;
- \begin{itemize}%
- \item Developed website traffic, sales, time-to-book, revenue collection and predictive model monitoring reports in R;
- \item Automated reports on Azure Linux with MS SQL Server db and Google Analytics.
- \end{itemize}
- \item Transitioned company to become part of global listed group.
- \begin{itemize}
- \item Switched loan loss provisioning to IFRS9-based credit impairment model;
- \item Merged business analysis function, saving 1.5 FTE;
- \item Merged loan book database for profit and loss reporting.
- \end{itemize}
- \item Provided direction to 4 managers.
- \end{itemize}}
-
-\cventry{Jun 2015 to Jun 2016}{Manager Portfolio Delivery}{Fair Go
- Finance}{Perth}{Australia}{Drive the delivery of strategic and
- transformational change by providing leadership and
- direction; manage the Business Analytics team for this alternative
- lender, tasked with providing business analysis support to the core
- business as well as ICT business analysis leadership for the
- in-house development team.
-\begin{itemize}
-\item Replaced the company's main backoffice loan management system
- with a new customized implementation, including vendor management,
- project management of in-house development and business analysis;
-\item Introduced standard project and requirements management
- practices to the organisation, increasing project success rate from 30\% to 70\% and
- decreasing time-to-market of strategic change initiatives;
- \item Documented core business processes and business rules, enabling
- elimination of several non-value adding steps and rules, saving 3 FTE;
- \item Transitioned the organisation from traditional expert-based
- underwriting to score-based assessment using advanced statistical
- analysis and cloud-based machine learning, enabling it to scale
- tenfold in 1 year.
-\end{itemize}}
-
+\cventry{Jun 2015 to Sep 2017}{Manager Business Analytics and Portfolio Delivery}{Fair Go Finance}{Perth}{Australia}{Set up
+ the business analytics team; develop analytics strategy and set high level priorities within the business
+ that can be actioned by the management team; drive the delivery of strategic and
+ transformational change.}
+
\cventry{Nov 2013 to Jul 2014}{Principal Project Manager} {Scion}{Rotorua}{NZ}
- {Embedded Prince2 project delivery methodology and supported
+ {Embedded Prince2 project delivery methodology, and supported
planning for the opportunity and investment management
- process changes.
-\begin{itemize}
- \item Obtained CFO and CEO agreement and effective support to target
- conversion of all major projects and agreed percentage of smaller
- ones to new delivery methodology. Achieved 5 to 10\% monthly
- conversion once agreed tactics were rolled out;
- \item Implemented measurement and reporting on quality of project
- management by project and by research team;
- \item Managed Scion personnel through change process.
-\end{itemize}}
+ process rollout.}
\cventry{Oct 2012 to Aug 2013} {Portfolio Management Consultant}
{Western Power} {Perth} {AU} {Established a common governance
required to effectively execute the opportunity management
process; Built and deployed the right criteria (based on
strategic priorities) on which decisions and recommendations
- of investment can be made.
-\begin{itemize}
- \item Delivered strategically aligned and balanced project portfolio for transformational program of work;
- \item Significantly contributed to the implementation planning of
- the 2013-2017 strategic plan, including the development of theme
- briefs, product breakdown structures of the strategic objectives,
- identifying dependencies and major risks;
- \item Contributed to conceptualizing and implementing better
- financial management processes;
- \item Provided improvement recommendations for interaction with government regulator.
-\end{itemize}}
+ of investment can be made.}
\cventry{Nov 2009 to Jul 2012}{Sr Strategic Marketing Analyst}{FedEx
Express}{Brussels}{Belgium} {Developed, implemented and recommended
upon high impact / highly complex parts of the EMEA business
strategies, tactics \& market development programs. These include
effective business analysis, short \& long range planning, service \&
- network development.
-\begin{itemize}
- \item Introduced domestic express shipping service in 6 key
- European countries, providing access to a USD 20B market, with over
- 300M of forecasted revenue in the first 5 years;
- \item Cross-functional lead of the introduction of a B777 flight
- between Hong Kong and Paris. Responsible for the go-to-market
- efforts that resulted in incremental operating profit of USD 1.5M
- within the first year after launch;
- \item Improved delivery times across key European markets, resulting
- in approx. USD 7M highly profitable incremental revenue.
-\end{itemize}}
+ network development.}
\cventry{Nov 2001 to Oct 2009}{IT Strategic Project Lead}{FedEx Express}{Brussels}{Belgium} {Introduced and managed a
number of multi-year projects from inception to market
launch. Provided leadership to teams of highly skilled professionals
in Marketing, IT, Customer Service and Operations. Fostered
- excellent communication with management and senior management to
- ensure continued alignment of project and business objectives,
- contributing to the bottom line through designing more efficient
- operating processes in customer service, IT and operations,
- diversion of customer calls to the online channel and bringing in
- new revenue.
- \begin{itemize}
- \item
- Lead the replacement of 18,000 software installations on customer premises, steering team of 45 IT field specialists and 4 marketing professionals;
- \item
- Developed a new software revenue channel used to generate 70\% of yearly FedEx revenue of about USD 2B
- in the 5th year after launch, with installations in 40+ countries
- across 3 continents;
- \item
- Responsible for customer technology integration of two major
- FedEx company acquisitions in UK and India;
- \item
- Managed internationalisation and localisation of a major web
- application, saving an estimated USD 4M yearly in customer
- service calls, on top of increasing customer loyalty.
-\end{itemize}}
-
-\cventry{Nov 2000 to Nov 2001}{Account Executive, Benelux region}{PEC
- Info}{Leuven}{Belgium} {Responsible for the sales of software projects in the manufacturing industry valueing from EUR 25k to 1M in Belgium, the Netherlands and Luxembourg.}
+ excellent communication with management and senior management.}
\section{Education}
\cventry{2000}{Master of Science in Applied Economics -- Commercial Engineer}{KU Leuven -- University of Leuven}{Belgium}{}{}%{description}
\section{Computer skills}
\cvitem{MS Office}{Proficient in MS Excel, Access, Word, Project, Visio \& PowerPoint.}
-\cvitem{R Statistical Software}{Data manipulation, analysis, machine learning and visualisation.}
-\cvitem{Excel VBA}{Automated data analysis and report generation.}
-\cvitem{git}{Version control and deployment of automated reporting scripts and queries.}
+\cvitem{R, Python}{Data manipulation, analysis, machine learning and visualisation.}
\cvitem{MS Azure}{DevOps; Databricks; ADS.}
+\cvitem{ERP}{Integrated data science delivery through SAP and Salesforce.}
\section{Other qualifications}
\cvitemwithcomment{Project management}{Certified Prince2