- Responsible for the customer technology integration of two major
- FedEx company acquisitions. Integrated the online and offline
- application portfolio of ANC in the UK and rolled out the FedEx
- portfolio across the PAFEX express user base in India. This
- resulted in yearly IT operating cost savings of approximately 1
- million, and allowed for the integration of the commercial engine
- of the acquired companies enabling a vastly more efficient
- commercial handling of new, return and lapsed customers.
- \begin{itemize}
- \item
- Analysed the customer-facing software and web applications of
- acquired companies and mapped them against existing solutions
- available at FedEx Express.
- \item
- Wrote a plan to integrate or discard the applications from the
- updated FedEx Express product portfolio, had it signed off by
- senior management within the IT and the business organisation.
- \end{itemize}
+ Responsible for customer technology integration of two major
+ FedEx company acquisitions in UK and India.