[resume.git] / CV_Frederik_Vanrenterghem.tex

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% personal data
\name{Frederik}{Vanrenterghem}
\title{Experienced Product \& Strategic Project Manager}                               % optional, remove / comment the line if not wanted
\address{Fremantle, WA}{Australia}% optional, remove / comment the line if not wanted; the "postcode city" and "country" arguments can be omitted or provided empty
\phone[mobile]{+61~(422)~693~717}                   % optional, remove / comment the line if not wanted; the optional "type" of the phone can be "mobile" (default), "fixed" or "fax"
%\phone[fixed]{+2~(345)~678~901}
%\phone[fax]{+3~(456)~789~012}
\email{frederik@vanrenterghem.io}                               % optional, remove / comment the line if not wanted
%\homepage{www.johndoe.com}                         % optional, remove / comment the line if not wanted
\social[linkedin]{fvanrenterghem}                        % optional, remove / comment the line if not wanted
%\social[twitter]{jdoe}                             % optional, remove / comment the line if not wanted
%\social[github]{jdoe}                              % optional, remove / comment the line if not wanted
%\extrainfo{additional information}                 % optional, remove / comment the line if not wanted
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\quote{...an excellent project manager who quickly understands business needs and is able to translate them into viable solutions.}

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\begin{document}
%-----       resume       ---------------------------------------------------------
\makecvtitle
%\section{EXPERIENCED PRODUCT \& STRATEGIC PROJECT MANAGER}
\section{Executive summary}
Frederik Vanrenterghem is a customer-oriented, self-driven strategic product and project manager with
excellent planning and organisation skills. He has over 15 years of expertise in researching, conceptualizing,
defining, planning and implementing strategically important change programs and business and IT projects
in diverse organisations.\\
Thanks to his strong leadership skills, he is able to unite teams behind a common objective. He is a proficient
communicator with extensive experience in managing cross-functional internal and vendor teams. His
educational background, Master of Science in Business Economics, enables him to quickly understand
business processes, cost and revenue drivers in a variety of industries and identify opportunities to bring
value to the business.\\
He has worked and lived in Belgium, New Zealand and Australia. Fluent in English, Dutch and French, he is
a Prince2 Practitioner certified project manager.
\section{Experience}
%\subsection{Vocational}
\cventry{Jun 2015 \\to present}{Portfolio Delivery Manager}{Fair Go
  Finance}{Perth}{Australia}{Drive the delivery of strategic and
  transformational change by providing leadership and
  direction; manage the Business Analytics team for this alternative
  lender, tasked with providing business analysis support to the core
  business as well as ICT business analysis leadership for the
  in-house development team.\newline{} Selected contributions:
\begin{itemize}%
\item Replaced the company's main backoffice loan management system
  with a new customized implementation, including vendor management,
  project management of in-house development and business analysis;
\item Introduced standard project and requirements management
  practices to the organisation, increasing project success rate and
  decreasing time-to-market of strategic change initiatives.
 \item Documented core business processes and business rules, enabling
   elimination of several non-value adding steps and rules.
 \item Transitioned the organisation from traditional expert-based
   underwriting to score-based assessment using advanced statistical
   analysis and cloud-based machine learning, enabling it to scale
   tenfold in 1 year.
\end{itemize}}
 
\cventry{Nov 2013\\to Jul 2014}{Project Manager} {Scion}{Rotorua}{NZ}
        {Embedded Prince2 project delivery methodology and supported
          planning for the opportunity and investment management
          process changes.
  \begin{itemize}
  \item Obtained CFO and CEO agreement and effective support to target
    conversion of all major projects and agreed percentage of smaller
    ones to new delivery methodology. Achieved 5 to 10\% monthly
    conversion once agreed tactics were rolled out.
  \item Implemented measurement and reporting on quality of project
    management by project and by research team.
  \item Developed and rolled out a project scaling tool used to
    determine the appropriate governance model by project.
  \item Developed and executed an internal communications plan to
    assist Scion personnel through the change process.
  \item Coached internal project management resources and helped them
    develop training modules for new hires
  \item Built intranet know-how as reference for the project delivery
    methodology.
\end{itemize}}

\cventry{Oct 2012\\to Aug 2013} {Portfolio Management Consultant}
        {Western Power} {Perth} {AU} {Established a common governance
          framework in regard to opportunity management, delivery
          management and benefits management given that one did not
          exist; Established the necessary mechanisms and structures
          required to effectively execute the opportunity management
          process; Built and deployed the right criteria (based on
          strategic priorities) on which decisions and recommendations
          of investment can be made.
\begin{itemize}
  \item Reviewed the pipeline of projects for strategic fit and
    provided recommendations to the Executive team, resulting in a
    more strategically aligned and balanced portfolio.
  \item Significantly contributed to the implementation planning of
    the 2013-2017 strategic plan, including the development of theme
    briefs, product breakdown structures of the strategic objectives,
    identifying dependencies and major risks.
  \item Contributed to conceptualizing and implementing better
    financial management processes.
  \item Reviewed Access Arrangement processes; provided improvement
    recommendations.
\end{itemize}}
        
\cventry{Nov 2009\\to Jul 2012}{Sr Project Manager}{FedEx
  Express}{Brussels}{Belgium} {Developed, implemented and recommended
  upon high impact / highly complex parts of the EMEA business
  strategies, tactics \& market development programs. These include
  effective business analysis, short \& long range planning, service \&
  network development.
\begin{itemize}
  \item Introduced a domestic express shipping service in 6 key
    European countries, providing access to a 20B market, with over
    300M of forecasted revenue in the first 5 years.
    \begin{itemize}
    \item Ensured business prioritisation through a full profit and
      loss analysis, including development of market approach
    \item Performed cross-functional project management including
      backend and frontend IT systems development and the complete
      go-to-market - product positioning, Sales training, pricing
      development, collateral \& creatives development, online
      advertising, internal and external communications.
    \item Managed during launch phase a team of 10 senior marketing
      professionals, 2 customer service engineers and 1 sales director
      and a budget of 1.9M to create a go-to-market plan incorporating
      sales targets by territory, marketing strategy and tactics for
      the first year and pro- and reactive customer service
      approaches.
    \end{itemize}
  \item Cross-functional lead of the introduction of a B777 flight
    between Hong Kong and Paris. Responsible for the go-to-market
    efforts that resulted in incremental operating profit of 1.5M
    within the first year after launch.
    \begin{itemize}
    \item Analysed the Europe-Asia express trade, identifying
      opportunities by calculating the size of the market and the fair
      share that could be obtained by the company.
    \item Developed a strategic go-to-market plan setting the focus of
      the sales and marketing efforts away from resellers to customers
      interested in a lower cost heavyweight shipment product towards
      Asia, and identified tactics including allocation of sales
      personnel on quality leads and communications in online and
      traditional media.
    \end{itemize}
  \item Improved delivery times across key European markets, resulting
    in approx. 7MM highly profitable incremental revenue.
    \begin{itemize}
    \item Managed team of 7 project engineers: made them identify
      quick-win opportunities and implement necessary operational
      changes (change of pickup and delivery routes, purchase of
      additional delivery equipment, hiring of additional part-time
      personnel) in 3 months.
    \end{itemize}
\end{itemize}}

\cventry{Nov 2001\\to Oct 2009}{Software and Web Applications Project
  Manager}{FedEx Express}{Brussels}{Belgium} {Introduced and managed a
  number of multi-year projects from inception to market
  launch. Provided leadership to teams of highly skilled professionals
  in Marketing, IT, Customer Service and Operations. Fostered
  excellent communication with management and senior management to
  ensure continued alignment of project and business objectives,
  contributing to the bottom line through designing more efficient
  operating processes in customer service, IT and operations,
  diversion of customer calls to the online channel and bringing in
  new revenue.
  \begin{itemize}
  \item
    Lead the replacement of 18,000 software installations on customer’s premises, steering team of 45 IT field specialists and 4 marketing professionals.
  \item
    Developed a new software revenue channel FedEx Global Ship
    Manager, used to generate 70\% of yearly FedEx revenue of about 2B
    in the 5th year after launch, with installations in 40+ countries
    across 3 continents.
    \begin{itemize}
    \item
      Introduced effective project management in the EMEA IT
      organisation, enabled the effective collaboration of programmers
      located across timezones and continents, saving several hundreds
      of thousands in travel costs versus initial projections.
    \end{itemize}
  \item
    Responsible for the customer technology integration of two major
    FedEx company acquisitions. Integrated the online and offline
    application portfolio of ANC in the UK and rolled out the FedEx
    portfolio across the PAFEX express user base in India. This
    resulted in yearly IT operating cost savings of approximately 1
    million, and allowed for the integration of the commercial engine
    of the acquired companies enabling a vastly more efficient
    commercial handling of new, return and lapsed customers.
    \begin{itemize}
    \item
      Analysed the customer-facing software and web applications of
      acquired companies and mapped them against existing solutions
      available at FedEx Express.
    \item
      Wrote a plan to integrate or discard the applications from the
      updated FedEx Express product portfolio, had it signed off by
      senior management within the IT and the business organisation.
    \end{itemize}
  \item
    Managed the internationalisation and localisation of a major web
    application FedEx InSight, involving a substantial rewrite of the
    code and database, in order to launch it in 12 languages outside
    of the USA. This enabled FedEx to reach 40,000 extra customers
    with this application, saving an estimated 4M yearly in customer
    service calls, on top of increasing customer loyalty.
\end{itemize}}

\cventry{Nov 2000\\to Nov 2001}{Account Executive Benelux region}{PEC
  Info}{Leuven}{Belgium} {Responsible for the sales of software
  projects in the manufacturing industry valueing from 25k to 1M EUR
  in Belgium, the Netherlands and Luxembourg.}
  
\section{Education}
\cventry{2000}{Master of Science in Applied Economics -- Commercial Engineer}{KU Leuven -- University of Leuven}{Belgium}{}{}%{description}

\section{Languages}
\cvitemwithcomment{English}{Proficient}{IELTS Academic Band 8.5}
\cvitemwithcomment{Dutch}{Proficient}{Mother tongue}
\cvitemwithcomment{French}{Intermediate}{}

\section{Computer skills}
\cvitem{MS Office}{Proficient in MS Excel, Access, Word, Project, Visio \& PowerPoint}
\cvitem{R}{Data manipulation, analysis and visualisation incl. geo-mapping}
\cvitem{Excel VBA}{Automated data analysis and report generation}
\cvitem{SQL}{MS SQL Server, Oracle, MySQL and TeraData database}

\section{Other qualifications}
\cvitemwithcomment{Project management}{Certified Prince2
  Practitioner.}{Extensive PMI and Prince2 experience.}
\cvitem{Visa status}{Australian permanent resident.}

\section{References}
%\begin{cvcolumns}
%  \cvcolumn{Category 1}{\begin{itemize}\item Person 1\item Person 2\item Person 3\end{itemize}}
%  \cvcolumn{Category 2}{Amongst others:\begin{itemize}\item Person 1, and\item Person 2\end{itemize}(more upon request)}
%  \cvcolumn[0.5]{All the rest \& some more}{\textit{That} person, and \textbf{those} also (all available upon request).}
%\end{cvcolumns}
Available upon request.

\clearpage
%-----       letter       ---------------------------------------------------------
% recipient data
\recipient{Company Recruitment team}{Company, Inc.\\123 somestreet\\some city}
\date{January 01, 2016}
\opening{Dear Sir or Madam,}
\closing{Yours faithfully,}
\enclosure[Attached]{curriculum vit\ae{}}          % use an optional argument to use a string other than "Enclosure", or redefine \enclname
\makelettertitle

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