1 #+date: <2022-11-06 23:14:11 +1100>
2 #+filetags: :management:data_science:customer_analytics:analytics:leadership:
3 #+title: WADSIH talk on consumer insights
5 I recently had the honour of giving a talk about delivering consumer
6 insights at a publicly owned utility during a session organised by the
7 [[https://wadsih.org.au/][Western Australian Data Science Innovation Hub (WADSIH)]]. During the talk, I walked through the data science process
8 the team moves through while delivering customer insights. To make that
9 less theoretical, I did this using an example of work delivered recently
10 to prompt consumers to take mutually beneficial actions to both lower
11 their power bills and help ensure the stability of the electricity grid.
13 I converted the presentation from Powerpoint to code on the weekend, and
14 made it [[http://git.vanrenterghem.biz/gitweb.cgi/WADSIH-presentation.git][available online]], as well as a [[http://git.vanrenterghem.biz/gitweb.cgi/WADSIH-presentation.git/blob/HEAD:/DataScienceDiscovery-ConsumerInsights.pdf][compiled PDF version]].