+\cventry{Dec 2020 to present}{Analytic Services and Solutions Manager}{Synergy}{Perth}{Australia}{Manage a group of analytics teams for the retail business unit of Synergy, Western Australia's leading provider of electricity and gas, supplying millions of residential, business and industrial customers across Perth and WA.
+ \begin{itemize}
+ \item Launched a Forecasting Solutions team to develop customer solutions in response to strategic challenges facing Synergy;
+ \begin{itemize}%
+ \item Transitioned Wholesale Business Unit and Retail Business Unit to new short-term energy forecasting model with increased accuracy thanks to solar irradiance data inclusion and alignment with trading value drivers;
+ \item Implemented customer tool to optimize capacity costs through peak demand day notification functionality;
+ \item All functionality implemented on Microsoft Azure platform.
+ \end{itemize}
+ \item Transformed operation of Pricing and Portfolio team
+ \begin{itemize}%
+ \item Enabled management of actual profitability by product and by customer;
+ \item Had oversight of the development of a new Synergy-wide long-term pricing approach for strategic loads;
+ \item Selected future pricing engine and consulted on its implementation.
+ \end{itemize}
+ \end{itemize}}
+ % split in additional cvitem to allow spreading over 2 pages
+ \cvitem{}{
+ \begin{itemize}
+ \item Refocused Customer Analytics team in light of increasing importance of distributed energy resources.
+ \begin{itemize}%
+ \item Developed a digital twin of the Retail Business Unit, enabling scenario analysis and impact assessment of DER rollouts.
+ \end{itemize}
+ \item Served as market and value lead for Distributed Energy Resources (DER) Strategy development for Commercial Business Unit, articulating strategic options to capture value from the growing importance of these assets in the electricity market;
+ \item Developed world-leading end-to-end process managing solar curtailment based on machine learning algorithms predicting balancing price outcomes in the energy market.
+ \end{itemize}}
+
+\cventry{Jan 2018 to Nov 2020}{Customer Analytics Manager}{Synergy}{Perth}{Australia}{Manage the customer analytics team for the retail business unit.
+ \begin{itemize}