+\cventry{Jan 2018 to present}{Customer Analytics Manager}{Synergy}{Perth}{Australia}{Manage the customer analytics team for the retail business unit.
+ \begin{itemize}%
+ \item Delivered regularly updated business and residential customer segmentation;
+ \item Initiated transformation to compete on analytics in key business functions - saving an estimated recurrent AUD 1.2M yearly in Sales Pricing process;
+ \begin{itemize}%
+ \item Developed customer account level time series forecasting model using machine learning;
+ \item Set up microservice operationalising forecasting service;
+ \item Automated triggering and consumption of forecast in existing business process.
+ \end{itemize}
+ \item Realised savings of AUD +2M in network costs by introducing change point detection in customer consumption and triggering appropriate account management actions;
+ \item Automated marketing campaign target selection data flow;
+ \item Transitioned team to agile delivery model and implemented analytics Community of Practice.
+ \end{itemize}}
+\cventry{Jul 2016 to Sep 2017}{Manager Business Analytics}{Fair Go Finance}{Perth}{Australia}{Manage