- \item Realised savings of AUD +2M in network costs;
- \item Automated marketing campaign target selection data flow;
- \item Transitioned team to agile delivery model and implemented analytics Community of Practice.
+ \begin{itemize}%
+ \item Developed customer account level time series forecasting model using machine learning;
+ \item Set up microservice operationalising forecasting service;
+ \item Automated triggering and consumption of forecast in existing business process.
+ \end{itemize}
+ \item Realised savings of AUD +5M in network costs by introducing change point detection in customer consumption and triggering appropriate account management actions;
+ \item Implemented and rolled out a customer-facing analytical product in under 4 months;
+ \item Transitioned team to agile delivery model and implemented analytics Community of Practice;
+ \item Significantly raised team engagement, stemming employee turnover and creating trusted partnerships with other teams.