% personal data
\name{}{Frederik Vanrenterghem} % Casual style colors first name differently - avoid by including in last name
-\title{Experienced Business Intelligence Manager} % optional, remove / comment the line if not wanted
-\address{East Fremantle, WA}{Australia} % optional, remove / comment the line if not wanted; the "postcode city" and "country" arguments can be omitted or provided empty
+\title{Experienced Analytics Manager} % optional, remove / comment the line if not wanted
+\address{North Fremantle, WA}{Australia} % optional, remove / comment the line if not wanted; the "postcode city" and "country" arguments can be omitted or provided empty
\phone[mobile]{+61~(422)~693~717} % optional, remove / comment the line if not wanted; the optional "type" of the phone can be "mobile" (default), "fixed" or "fax"
%\phone[fixed]{+2~(345)~678~901}
%\phone[fax]{+3~(456)~789~012}
%\social[github]{jdoe} % optional, remove / comment the line if not wanted
%\extrainfo{additional information} % optional, remove / comment the line if not wanted
%\photo[64pt][0.4pt]{picture} % optional, remove / comment the line if not wanted; '64pt' is the height the picture must be resized to, 0.4pt is the thickness of the frame around it (put it to 0pt for no frame) and 'picture' is the name of the picture file
-\quote{...an excellent BI manager who quickly understands business needs and is able to translate them into viable solutions.}
+\quote{...an excellent people-focused analytics manager who quickly understands business needs and is able to translate them into viable solutions.}
%----------------------------------------------------------------------------------
% content
\begin{document}
%----- resume ---------------------------------------------------------
\makecvtitle
-%\section{EXPERIENCED BUSINESS INTELLIGENCE MANAGER}
+%\section{EXPERIENCED ANALYTICS MANAGER}
\section{Executive summary}
-Frederik Vanrenterghem is a customer-oriented, self-driven business intelligence manager with
+Frederik Vanrenterghem is a customer-oriented, self-driven analytics manager with
excellent planning and organisation skills.\\ He has over 15 years of experience in strategically important change programs and business and IT projects
in diverse organisations, achieving increased revenue, more efficient operations and considerable savings for organisations he worked for.\\
Thanks to his strong leadership skills, he is able to unite teams behind a common objective. He is a proficient
business processes, cost and revenue drivers in a variety of industries and identify opportunities to bring
value to the business.\\
%He has worked and lived in Belgium, New Zealand and Australia. Fluent in English, Dutch and French, he is
-%a Prince2 Practitioner certified project manager.
+%an accomplished people manager with a passion for advancing analytics in organisations.
\section{Experience}
%\subsection{Vocational}
+\cventry{Jan 2018 to present}{Customer Analytics Manager}{Synergy}{Perth}{Australia}{Manage the customer analytics team for the retail business unit.
+ \begin{itemize}%
+ \item Initiated transformation to compete on analytics in key business functions - saving an estimated recurrent AUD 1.2M yearly in Sales Pricing process;
+ \begin{itemize}%
+ \item Developed customer account level time series forecasting model using machine learning;
+ \item Set up microservice operationalising forecasting service;
+ \item Automated triggering and consumption of forecast in existing business process.
+ \end{itemize}
+ \item Realised savings of AUD +2M in network costs by introducing change point detection in customer consumption and triggering appropriate account management actions;
+ \item Implemented and rolled out a customer-facing analytical product in under 4 months;
+ \item Transitioned team to agile delivery model and implemented analytics Community of Practice;
+ \item Significantly raised team engagement, stemming employee turnover and the creation of trusted partnerships with other teams.
+ \end{itemize}}
\cventry{Jul 2016 to Sep 2017}{Manager Business Analytics}{Fair Go Finance}{Perth}{Australia}{Manage
the business analytics team; develop plans and set high level priorities within the business
that can be actioned by the management team.
\section{Other qualifications}
\cvitemwithcomment{Project management}{Certified Prince2
Practitioner.}{Extensive PMI and Prince2 experience.}
-\cvitem{Visa status}{Australian permanent resident.}
+\cvitem{Visa status}{Australian citizen.}
%\section{References}
%\begin{cvcolumns}