% personal data
\name{}{Frederik Vanrenterghem} % Casual style colors first name differently - avoid by including in last name
-\title{Experienced Business Intelligence Manager} % optional, remove / comment the line if not wanted
-\address{East Fremantle, WA}{Australia} % optional, remove / comment the line if not wanted; the "postcode city" and "country" arguments can be omitted or provided empty
+\title{Experienced Analytics Manager} % optional, remove / comment the line if not wanted
+\address{North Fremantle, WA}{Australia} % optional, remove / comment the line if not wanted; the "postcode city" and "country" arguments can be omitted or provided empty
\phone[mobile]{+61~(422)~693~717} % optional, remove / comment the line if not wanted; the optional "type" of the phone can be "mobile" (default), "fixed" or "fax"
%\phone[fixed]{+2~(345)~678~901}
%\phone[fax]{+3~(456)~789~012}
%\social[github]{jdoe} % optional, remove / comment the line if not wanted
%\extrainfo{additional information} % optional, remove / comment the line if not wanted
%\photo[64pt][0.4pt]{picture} % optional, remove / comment the line if not wanted; '64pt' is the height the picture must be resized to, 0.4pt is the thickness of the frame around it (put it to 0pt for no frame) and 'picture' is the name of the picture file
-\quote{...an excellent BI manager who quickly understands business needs and is able to translate them into viable solutions.}
+\quote{...an excellent people-focused analytics manager who quickly understands business needs and is able to translate them into viable solutions.}
%----------------------------------------------------------------------------------
% content
\begin{document}
%----- resume ---------------------------------------------------------
\makecvtitle
-%\section{EXPERIENCED BUSINESS INTELLIGENCE MANAGER}
+%\section{EXPERIENCED ANALYTICS MANAGER}
\section{Executive summary}
-Frederik Vanrenterghem is a customer-oriented, self-driven business intelligence manager with
-excellent planning and organisation skills.\\ He has over 15 years of experience in strategically important change programs and business and IT projects
+Frederik Vanrenterghem is a customer-oriented, self-driven analytics manager with
+excellent planning and organisation skills.\\ He has over 20 years of experience in strategically important change programs and business and IT projects
in diverse organisations, achieving increased revenue, more efficient operations and considerable savings for organisations he worked for.\\
Thanks to his strong leadership skills, he is able to unite teams behind a common objective. He is a proficient
communicator with broad experience in managing cross-functional internal and vendor teams. His
educational background, Master of Science in Business Economics, enables him to understand
business processes, cost and revenue drivers in a variety of industries and identify opportunities to bring
value to the business.\\
-%He has worked and lived in Belgium, New Zealand and Australia. Fluent in English, Dutch and French, he is
-%a Prince2 Practitioner certified project manager.
+Frederik has worked and lived in Belgium, New Zealand and Australia. Fluent in English, Dutch and (on good days) French,
+he likes to exchange surf stories with travellers across Australia and the wider world.
\section{Experience}
%\subsection{Vocational}
+\cventry{Dec 2020 to present}{Analytic Services and Solutions Manager}{Synergy}{Perth}{Australia}{Manage a group of analytics teams for the retail business unit of Synergy, Western Australia's leading provider of electricity and gas, supplying millions of residential, business and industrial customers across Perth and WA.
+ \begin{itemize}
+ \item Launched a Forecasting Solutions team to develop customer solutions in response to strategic challenges facing Synergy;
+ \begin{itemize}%
+ \item Transitioned Wholesale Business Unit and Retail Business Unit to new short-term energy forecasting model with increased accuracy thanks to solar irradiance data inclusion and alignment with trading value drivers;
+ \item Implemented customer tool to optimize capacity costs through peak demand day notification functionality;
+ \item All functionality implemented on Microsoft Azure platform.
+ \end{itemize}
+ \item Transformed operation of Pricing and Portfolio team
+ \begin{itemize}%
+ \item Enabled management of actual profitability by product and by customer;
+ \item Had oversight of the development of a new Synergy-wide long-term pricing approach for strategic loads;
+ \item Selected future pricing engine and consulted on its implementation.
+ \end{itemize}
+ \end{itemize}}
+ % split in additional cvitem to allow spreading over 2 pages
+ \cvitem{}{
+ \begin{itemize}
+ \item Refocused Customer Analytics team in light of increasing importance of distributed energy resources.
+ \begin{itemize}%
+ \item Developed a digital twin of the Retail Business Unit, enabling scenario analysis and impact assessment of DER rollouts.
+ \end{itemize}
+ \item Served as market and value lead for Distributed Energy Resources (DER) Strategy development for Commercial Business Unit, articulating strategic options to capture value from the growing importance of these assets in the electricity market;
+ \item Developed world-leading end-to-end process managing solar curtailment based on machine learning algorithms predicting balancing price outcomes in the energy market.
+ \end{itemize}}
+
+\cventry{Jan 2018 to Nov 2020}{Customer Analytics Manager}{Synergy}{Perth}{Australia}{Manage the customer analytics team for the retail business unit.
+ \begin{itemize}
+ \item Initiated transformation to compete on analytics in key business functions - saving an estimated recurrent AUD 1.2M yearly in Sales Pricing process;
+ \begin{itemize}
+ \item Developed customer account level time series forecasting model using machine learning;
+ \item Set up microservice operationalising forecasting service;
+ \item Automated triggering and consumption of forecast in existing business process.
+ \end{itemize}
+ \item Realised savings of AUD +5M in network costs by introducing change point detection in customer consumption and triggering appropriate account management actions;
+ \item Implemented and rolled out a customer-facing analytical product in under 4 months;
+ \item Transitioned team to agile delivery model and implemented analytics Community of Practice;
+ \item Significantly raised team engagement, stemming employee turnover and creating trusted partnerships with other teams.
+ \end{itemize}}
+
\cventry{Jul 2016 to Sep 2017}{Manager Business Analytics}{Fair Go Finance}{Perth}{Australia}{Manage
the business analytics team; develop plans and set high level priorities within the business
that can be actioned by the management team.
- \begin{itemize}%
+ \begin{itemize}
\item Transitioned from vendor-delivered credit risk model to proprietary machine learning big data model;
- \begin{itemize}%
+ \begin{itemize}
\item Introduced automated credit risk model reducing assessment time by 50\%;
\item Coordinated development of updated model with automated learning implemented in Python - realising 1.3M in yearly benefits.
\item Monitored performance through implementation of vintage delinquency reports, static pool writeoff and roll rate analysis.
\end{itemize}
\item Managed bad debt level on loan book down significantly, lowering borrowing costs 25\%;
- \begin{itemize}%
+ \begin{itemize}
\item Introduced automatic delinquent accounts management in revised collections strategy;
\item Increased profitability by outsourcing handling of non-performing loans.
\end{itemize}
\item Automated reports on Azure Linux with MS SQL Server db and Google Analytics.
\end{itemize}
\item Transitioned company to become part of global listed group.
- \begin{itemize}%
+ \begin{itemize}
\item Switched loan loss provisioning to IFRS9-based credit impairment model;
\item Merged business analysis function, saving 1.5 FTE;
\item Merged loan book database for profit and loss reporting.
\end{itemize}
\item Provided direction to 4 managers.
-\end{itemize}}
+ \end{itemize}}
+
\cventry{Jun 2015 to Jun 2016}{Manager Portfolio Delivery}{Fair Go
Finance}{Perth}{Australia}{Drive the delivery of strategic and
transformational change by providing leadership and
lender, tasked with providing business analysis support to the core
business as well as ICT business analysis leadership for the
in-house development team.
-\begin{itemize}%
+\begin{itemize}
\item Replaced the company's main backoffice loan management system
with a new customized implementation, including vendor management,
project management of in-house development and business analysis;
\cvitemwithcomment{French}{Intermediate}{}
\section{Computer skills}
-\cvitem{MS Office}{Proficient in MS Excel, Access, Word, Project, Visio \& PowerPoint}
+\cvitem{MS Office}{Proficient in MS Excel, Access, Word, Project, Visio \& PowerPoint.}
\cvitem{R Statistical Software}{Data manipulation, analysis, machine learning and visualisation.}
-\cvitem{Excel VBA}{Automated data analysis and report generation}
+\cvitem{Excel VBA}{Automated data analysis and report generation.}
\cvitem{git}{Version control and deployment of automated reporting scripts and queries.}
+\cvitem{MS Azure}{DevOps; Databricks; ADS.}
\section{Other qualifications}
\cvitemwithcomment{Project management}{Certified Prince2
- Practitioner.}{Extensive PMI and Prince2 experience.}
-\cvitem{Visa status}{Australian permanent resident.}
+ Practitioner (expired).}{Extensive PMI, Prince2 and Agile experience.}
+\cvitem{Visa status}{Australian citizen.}
-%\section{References}
-%\begin{cvcolumns}
+\section{References}
+\begin{cvcolumns}
% \cvcolumn{Category 1}{\begin{itemize}\item Person 1\item Person 2\item Person 3\end{itemize}}
% \cvcolumn{Category 2}{Amongst others:\begin{itemize}\item Person 1, and\item Person 2\end{itemize}(more upon request)}
% \cvcolumn[0.5]{All the rest \& some more}{\textit{That} person, and \textbf{those} also (all available upon request).}
-%\end{cvcolumns}
-%Available upon request.
+\cvcolumn{}{Available upon request.}
+\end{cvcolumns}
-\clearpage
+\clearpage
\end{document}
+
+