>> One reason they still have my business is that their customer service has
>> been notably good; I always get a response from a human on the first try,
>> and on the first or second try from a human who understands what I'm saying
->> and is able to fix it. I've dealt with organizations not like that....
+>> and is able to fix it. With a few exceptions over the years. I've dealt with organizations not like that....
>>
>> But I included the note here because I'm sure if _they're_ doing it, there's
>> probably some nonzero number of other hosting providers where it's also